Jabra Engage 65 Wireless Headset, Convertible – Telephone Headset With Industry-Leading Wireless Per
Jabra Engage 65 Wireless Headset, Convertible – Telephone Headset with Industry-Leading Wireless Performance, Advanced Noise-Cancelling Microphone, Call Center Headset with All Day Battery Life
- INDUSTRY LEADING PERFORMANCE – Enjoy superior DECT wireless connectivity with the Jabra Engage 65 Wireless Headset. With a range of up to 100 meters/330 feet, you can work away from your desk and still maintain quality sound and service.
- INCREASE AGENT FOCUS – Overcome interruptions with an integrated busylight that acts as a do-not-disturb sign for colleagues. Plus, this work headset offers an advanced noise cancelling microphone for crystal clear calls and improved focus.
- ALL-DAY BATTERY – Get up to 9 hours of talk time with this Jabra headset. When you do need to charge, the fast charge feature powers your call center headset to 40% in just 30 minutes and 100% in 75 minutes.
- ENHANCED HEARING PROTECTION – Jabra Engage pro headset features high levels of hearing protection, which is key for heavy users. With more innovations to safeguard intensive use, you can comfortably use this office headset all day.
- PREMIUM USABILITY – Easily answer/end calls, mute and adjust volume using the intuitive controls on the call center headset. Connect up to 2 devices at once to increase availability for customer calls. Meets Skype for Business Open Office requirements.
Brand : Jabra
Category : Electronics,Headphones, Earbuds & Accessories,Headphones & Earbuds,On-Ear Headphones
Rating : 3.7
ListPrice : US $469
Price : US $269.98
Review Count : 45
SalesRank : 0
Jabra Engage 65 Wireless Headset, Convertible – Telephone Headset with Industry-Leading Wireless Performance, Advanced Noise-Cancelling Microphone, Call Center Headset with All Day Battery Life
- This is my second Jabra wireless headset for business use and have been using the Jabra platform for more than 15 years. The Engage 65 Convertible worked up until this past week when I was having a lot of trouble with it connecting to my computer. It seemed to function fine once connected but I couldn\'t control it from my computer like I used to. I\'ll provide some basic info below:PROS:* Incredible range - I was able to maintain a call for about 100 feet without interference* Sound quality - most important was how did I sound to my customers, I often checked and never had an issue with the party on the other end having good sound quality from the Engage 65* Functionality with Zoom or Webex - no issue, worked well* Functionality with Cisco 8865 IP Desk Phone - works perfectly, no issueCONS* The Engage 65 didn\'t last as long as its predecessor, which I had for nearly 10 years of use with only having to replace the battery and ear piece components during that time.* This unit lasted just 3 years, almost to the day and I was unable to function 100% with my softphone. After troubleshooting with Jabra, they said the device wouldn\'t take a firmware update so it was time to replace it. 2 Year warranty - should have opted for the extended warranty from Amazon!* Technical support isn\'t as good as it used to be, I had a much better experience in the pastDespite the warranty challenges, I still feel the Jabra is one of the best headsets out there for softphone use. I was able to get up from my home office desk and go to the kitchen to get a coffee or get the mail about 60 feet from my office and not lose a connection. I\'ve been using Jabra products since their inception with Cell Phone wired headsets. They\'ve come a long way but I do see the product becoming more comparable with Plantronics, and other brands, unfortunately.
- Love this headset! It sits comfortably in my ear; is lightweight, and the quality is excellent! Unfortunately, the battery does NOT last me the whole day; I MUST charge it on my lunch break. Additionally, the Noise Cancellation is not nearly as good as my Evolve headset was. Overall, I am satisfied. 4 stars.
- We have a small office of 10 people, just at desks with customer service calls. I have purchased 4 of these so far because staff have loved them and we were very impressed by most of them :) However, one that we got started breaking very quickly. Pieces would break off of it and the employee would try to tape or glue it and then over 5 months\' time it just got worse and worse to where it wasn\'t even fixable anymore. I called the company and the customer service seemed amazing, the guy I spoke to said it sounds like it just came from a bad lot and that he is sure there would be no problem sending just the new head piece. Base and everything was fine ! I was very impressed, WELL THEN another person reached out to me, and she was another story. She said they don\'t cover PHYSICAL ABUSE of their product and said they would not be doing anything to help replace this product. She cared nothing about the fact that we are a super low key office and have 3 others that are perfectly fine or that we did NOTHING to this product besides regular office use of talking on the phone. I went from super EXCITED for phenomenal customer service to very DISAPPOINTED in this company and also in their inconsistency in customer service. Safe to say, we will not be purchasing any more from them or giving them any more of our money :)
- I purchased the Jabra Engage 65 on December 2nd of 2021 for work and is connected to my work laptop. The primary reason I wanted the Jabra Engage was for the stated coverage of 330ft. My office is on the second floor of my house, towards the front and my kitchen is towards the back and I can attest to the fact it reaches 300+ft. Voice clarity has never been and issue, unless I am pushing the physical distance limitations. In 2022 my company has migrated from Cisco Webex to MS Teams and the Jabra worked on both platforms flawlessly. I also have the Engage 65 connected to my home land line phone, with no issues, although I need to lift the handset to engage a call. Overall, my rating would be a 4.6 and would be higher if it could auto engage a call via landline.
- The sound is clear, battery life is good, excellent noise cancellation. The downside is that when I’m on a call, it continually cuts in and out. It’s doesn’t have a consistent connection; which is absolutely annoying to me and my client’s.
- Everything is great except the talk time. It avdvertises 9 hours of talk time and I barely get 4 hours.
- Product was unusable. Purchased for a business office. Worst product ever order!
Post a Comment for "Jabra Engage 65 Wireless Headset, Convertible – Telephone Headset With Industry-Leading Wireless Per"